CUSTOMER CARE
We're so happy you're here — it truly means a lot to us! 🌸
At Houri Shop, you're not just a customer — you're part of our little family. 👗🛍️ Whether you’re shopping for something cute, cozy, bold, or just because, we’re here to make you feel confident and cared for.
Every item is chosen with love, packed with care, and sent with a smile. 💌✨
If you ever need help, have a question, or just want to chat, our customer care team is always here for you. 📩 We’re kind, quick to reply, and always ready to help.
Thank you for choosing us. 🫶 You made the right decision — and we’ll show you that with every detail 💕
With love always,
The Houri Shop team 💝
Have any questions or concerns?
We’re always ready to help!
Call us at
+961 61 467 345
or send us an email to:
RETURNS
We want you to absolutely love your purchase from Houri Shop! 💝
But if something isn't quite right, don't worry — we’re here to help.
✅ Returns are accepted within 7 days of receiving your order.
Items must be:
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Unused
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In original condition
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With all tags still attached
💸 Refunds will be processed once we receive your returned item. You’ll get your money back the same way you paid.
🚫 Please note:
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We don’t accept returns on items that were worn, washed, or damaged after delivery.
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Return shipping costs are the customer’s responsibility unless the item arrived damaged.
📩 Questions or concerns?
We’re just a message away! Contact us anytime at sharifa@hourishop.com or DM us on Instagram @hourishop 💬✨
Thank you for shopping with us 🫶
We’re so grateful to have you here!